So Many Answers for You!

When do I sign up for the cleanse and when do I receive my soups?

Order your "cleanse" on soupergirlcleanse.com.  At the very top of the homepage it will tell you when the next delivery is.  Once you've received your soups you can begin your cleanse whenever you’d like. The soups will last at least two weeks in the refrigerator, so begin your cleanse when it works best for you.  After you place your order, if you would like to schedule your "Cleanse" for a future week, you can do so by emailing us at cleanse@thesoupergirl.com and letting us know!  We just need advance notice of 72 hours to accommodate changes.

Where are the soups made?

The soups are made at our location in Takoma, DC. Come visit our store anytime for more soup and salad when you've completed your "cleanse"!

Where should I store my soups before I eat them?

The soups are perishable and require refrigeration. When you are ready to eat your soup, simply put it in the microwave for two minutes in a mug or bowl, or heat it in a pot on the stove.

Do the soups contain meat or cream?

Our soups are 100% plant based and certified kosher. They contain no meat, fish, egg, or dairy products.

What if I have an allergy?

The "cleanse" is specifically designed each week for optimal health and nutrition.  We can make substitutions for the following allergans:  gluten, soy, nuts and cilantro.  Once you have purchased your "cleanse", then please email us at cleanse@thesoupergirl.com and confirm which of these allergans you would like to avoid and we’ll make the necessary substitutions.  Note - this may result in a few soups being repeated in the cleanse.  If you have a different allergy (other then gluten, soy, nuts and cilantro), please let us know.  We will try our best, but can't guarantee that we will be able to accommodate your specific request.  

Can I sign up for multiple soup cleanses?

Absolutely! We’ll deliver them one at a time. Order multi-week packages for a significant discount.

Where do you deliver?

We deliver all over DC, Maryland, and Northern Virginia. Visit our checkout page to see if we deliver to your specific zip code. If we don't deliver to your area, you can always pick up your "Cleanse" at our store in Takoma, DC.

What soups can I expect in a typical cleanse?

Our menu changes every week, so you'll never get bored! Sample soup flavors include: Barley Sweet Potato and Greens, Golden Split Pea, Cinnamon Spiced Pumpkin, Curried Quinoa Roasted Sweet Potato, Winter Root Vegetable Chili, and so much more!

What if I'm not home when you deliver?

You do not need to be home to receive the "Cleanse." Please email any special delivery instructions (building codes, where to leave the soup if you aren't home, etc.) to cleanse@thesoupergirl.com. We can leave the soups outside. They will stay cool for at least two hours. Just be sure to refrigerate them as soon as you get home.

What happens if I order multiple weeks at a time?

This is the best way to order the "Cleanse." No need to keep re-ordering, and you receive a significant discount! The "Cleanse" will be delivered every Monday, depending on how many weeks you order. If you are going to be away, just let us know and we'll put the order on hold for a week.

How long will the soups last? Should I freeze them?

The soups will last two-three weeks in the refrigerator, so start your "Cleanse" whenever works best for your schedule. Each pint should have a sticker on the lid with the exact date that you should freeze or consume them by. If you think you'll delay your start for more than a week or so after receiving your package, put them in the freezer (they will freeze very well up to 6 months). Defrost the ones you'll eat the next day by transferring those soups to the refrigerator.

Who do I call if my "Cleanse" doesn't arrive?

Oh no! Call us right away at 202.609.7177 or email cleanse@thesoupergirl.com and we'll track down your delivery right away!

Can my "off" days be moved around?

Absolutely! Set up the "Cleanse" in a way that works best for your schedule. We do recommending spacing out the "off" days and not having them occur right after each other.

What about caffeine and alcohol?

Yes! Life is short - have some wine! We recommend black coffee or green tea for your caffeine fix. Try to avoid any sweeteners. If you need to, add a splash of almond or soy milk in your coffee. Feel free to enjoy a glass of wine during your "on" days. Have a bit more during your "off" days. We do not recommend drinking hard alcohol during the "Cleanse" because of its high sugar content.

Can I return or recycle the empty containers?

The soup containers are #5 plastics which can be recycled in Maryland and Virginia, but not in DC. The good news, however, is that area Whole Foods Markets have partnered with "Preserve Gimme 5" and turn these types of containers into toothbrushes, razors, and more! Just drop them off at your are Whole Foods if you shop there. Unfortunately we cannot accept used soup containers at Soupergirl because of health code restrictions.

If I live outside your delivery area, can I pick up the "Cleanse" at your store?

Yes! Pick up is available Monday through Wednesday at our Takoma store location.